Who we are

Our website address is: https://www.sertexuae.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.   

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Disclaimer 

The products listed and sold on this website are sourced from manufacturers, distributors, or resellers, and we do not own or produce them. We act solely as a platform to facilitate the purchase and sale of these products.

We make every effort to ensure that the product information, descriptions, and images provided on the website are accurate and up to date. However, we cannot guarantee the completeness, accuracy, reliability, suitability, or availability of the products or their compliance with trade marks, brand, or other legal requirements.

Any reliance you place on the product information provided on this website is strictly at your own risk. We disclaim any liability for any legal claims, including but not limited to those related to trade marks, brand infringement, or any other intellectual property disputes, arising from the purchase, use, or sale of these products.

It is your responsibility to thoroughly research and verify the authenticity, legality, and compliance of the products before making a purchase. We encourage you to consult with the respective manufacturers, distributors, or resellers regarding any concerns or questions you may have regarding the products’ origin, quality, or legality.

We are not responsible for the actions, omissions, or conduct of any manufacturers, distributors, or resellers whose products are listed on this website. Any disputes or issues regarding the products should be directly addressed with the relevant manufacturer, distributor, or reseller.

Please note that the inclusion of any specific products or brands on this website does not constitute an endorsement or recommendation. We are not affiliated with any specific manufacturers, distributors, or resellers, unless explicitly stated.

Our website also contains – clearly recognizable – links to websites of other companies. If links to websites of other providers exist, we have no influence over the content. Hence, we also cannot accept any responsibility or liability for this content. The respective site providers or operators are always responsible for the content of these sites.

Links to other providers

At the time of linking, the linked sites were examined for possible violations and identifiable breaches. No illegal content was found at the time of linking. However, without concrete grounds for suspecting a violation of the law, it is not possible to monitor the content of the linked sites on a permanent basis. If we become aware of violations, we will immediately remove the associated links.

Information Collection:

 

Types of Information Collected:

Personal Information: This may include information that can be used to directly or indirectly identify an individual, such as their name, email address, contact information, or any other information voluntarily provided by the user.
Non-personal Information: This refers to information that does not directly identify an individual. It may include aggregated or anonymized data, demographic information, device information, browser type, IP address, or other technical data.
Methods of Collection:

User Interaction: We collect information when users interact with our website and its product features. This includes when users register an account, submit forms, participate in surveys or contests, make purchases, or engage in any other activities on the website.
Image Upload: If the website allows users to upload images, we may collect and store the images for the intended purposes. This could include features such as image processing, sharing, or displaying user-generated content.
Automated Data Collection Technologies:

Cookies: We may use cookies, which are small text files stored on a user’s device, to enhance the user experience and gather information about how the website is used. Cookies may collect non-personal information such as browsing patterns, preferences, and settings. Users have the option to manage cookie preferences through their browser settings.
Tracking Pixels: We may utilize tracking pixels (also known as web beacons or clear GIFs) to gather information about user interactions with our website. These pixels are embedded in web pages and emails and can collect non-personal information such as IP addresses, page views, and user actions.
It’s important to note that the specific information collected and methods used may vary depending on your website’s functionality and features. Customize this section of the privacy policy to accurately reflect the information collection practices of your website. Additionally, ensure compliance with applicable data protection laws and regulations, such as providing appropriate disclosures and obtaining user consent where required.

Use of Information:

General Use of Collected Information:

  • Product Functionality: The collected information may be used to provide, maintain, and improve the functionality of the website and its products. This includes enabling users to access and use the features and services offered.
  • User Experience Enhancement: The information may be used to personalize and enhance the user experience, such as by displaying tailored content, recommendations, or advertisements based on user preferences and behavior.
  • Communication: We may use the collected information to communicate with users, including responding to inquiries, providing customer support, sending administrative messages, or delivering important notices regarding the website or its services.
  • Research and Analytics: The information may be used for research, analysis, and reporting purposes to understand and improve the effectiveness of the website, its features, and services.

Specific Use of Images:

  • Image Processing: If users upload images to the website, the collected images may be used for the specific purposes for which they were provided. This could include image processing, manipulation, or transformation based on the functionality offered by the website.
  • Image Sharing: If the website includes features that allow users to share images, the collected images may be shared with other users or made publicly available according to the user’s preferences or the intended functionality of the website.

Data usage policy :

1. Data Collection:

  • We collect and process data necessary for our trading activities, which may include personal, financial, and transactional information. This data is obtained from our clients, business partners, and publicly available sources.

2. Use of Data:

  • We use the collected data to facilitate trading activities, including order execution, trade settlement, risk management, and compliance with regulatory requirements.
  • Data may be analyzed to improve trading strategies, enhance operational efficiency, and develop statistical models for market analysis.
  • We may use data for communication purposes, including providing market updates, trade confirmations, and relevant trading-related information.

3. Data Sharing and Disclosure:

  • We may share data with our affiliated entities, business partners, and service providers to facilitate trading operations and fulfill contractual obligations.
  • Data may be shared with regulatory authorities or as required by applicable laws and regulations.
  • We do not sell or disclose personal data to third parties for marketing purposes without explicit consent.

4. Data Security:

  • We implement reasonable technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.
  • Access to data is restricted to authorized personnel on a need-to-know basis.
  • We regularly assess and update our security measures to mitigate risks and maintain data integrity.

5. Data Retention:

  • We retain data for as long as necessary to fulfill trading obligations, comply with legal requirements, and protect our legitimate interests.
  • Data retention periods may vary depending on the nature of the data and applicable laws.

6. Individual Rights:

  • Individuals have the right to access, rectify, or delete their personal data, subject to legal limitations.
  • Requests related to data access or correction should be directed to our designated contact person or data protection officer.

7. Compliance:

  • We adhere to applicable data protection laws, regulations, and industry standards.
  • We regularly review and update our data usage practices to ensure compliance with evolving requirements.

8. Changes to the Data Usage Policy:

  • Any updates or modifications to this data usage policy will be communicated through appropriate channels or provided on our website.

9. Contact Information:

  • Individuals can contact us for inquiries, requests, or concerns related to data usage or privacy.